Free delivery in Canada for any purchase of $139 or more before taxes — or Fixed costs of $11 ♥

TERMS AND CONDITIONS

LIMITATION OF LIABILITY

The online store and its elements are provided as is, without any warranty, implicit or explicit. Runak cannot under any circumstances be held responsible for any damage directly or indirectly related to the use of the online store. The content of images and texts is of an informative and educational nature only. The content of this store cannot in any way replace a diagnosis or professional advice.


ACKNOWLEDGMENT OF RECEIPT OF YOUR ORDER

An email will be sent to you upon receipt of your online order including a reference number.


PRODUCT AVAILABILITY

In the event that one or more products offered by the online store and purchased by the customer are unavailable, Runak will contact you by email to offer you the following options:

  • Maintain the order and receive it when the product(s) are available
  • Cancel the order in part or in full for products not available


DELIVERY

Due to the current situation regarding COVID-19, delivery services such as Canada Post are experiencing a delay in delivering packages.

Watch the video here :

  • Free standard delivery, for orders of $145 or more, before taxes.
  • For orders under $145, delivery charges will apply depending on the choice of delivery method offered by the online store
  • Delivery times are 2 to 7 business days by Canada Post. For addresses outside the province of Quebec, delivery could be done in 7-10 business days.

RUNAK currently delivers to Canada, the United States, France and Belgium, Suize.

Delivery outside Canada is done by Canada Post within 7 to 22 days and customs clearance costs are paid by the buyer.

It is important to enter your delivery address correctly.

RETURNS AND EXCHANGES

For any return, exchange or refund, you must notify us by email info@runak.ca . Proof of purchase will be required and this must not pass 15 working days.

Returned products must be intact and return delivery costs will be assumed by the customer except for defective products.

Important: Note that there are no exchanges or returns for any product broken or damaged during events beyond our control (temperatures too cold or hot), nor mishandling by carriers.

PAYMENT METHOD

We accept the following payment methods:

Visa, Marter Card and PayPal.


PRICE

Our products are offered in Canadian dollars. Delivery costs and applicable taxes are additional.

Prices may be subject to change without notice.

TERMS AND CONDITIONS

TERMS AND CONDITIONS