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Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, where applicable, you may be asked to enter your: name, email address, mailing address, telephone number, credit card information or social security number. You can, however, visit our site anonymously.

How do we use your information?

Any information we collect from you may be used in any of the following ways:

  • To personalize your experience (your information helps us better meet your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on information and feedback we receive from you)
  • To improve customer service (your information helps us respond to your requests and support needs more effectively)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails. The email address you provide for order processing may be used to send you information and updates relating to your order, in addition to occasionally receiving company news, updates, information about related products or services, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the security of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encoded into our payment gateway provider database only to be accessible to authorized individuals with special access rights to these systems , and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financial data, etc.) will not be kept for more than 60 days.

Do we use cookies?

Yes, cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers' systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, track advertisements, and compile aggregate data about site traffic and site interaction. so that we can offer better experiences and tools on the site in the future. We may contract with third party service providers to help us better understand our site visitors. These service providers are not authorized to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer notify you each time a cookie is being sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you disable your cookies, some of our services may not function properly. However, you can still place orders over the phone or by contacting customer service.

Do we disclose information to third parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Links to third party sites

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback on these sites.

Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to comply with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA). We will therefore not distribute your personal information to third parties without your consent.

Terms and conditions

Please also visit our terms and conditions section establishing the use, disclaimers and limitations of liability governing use of our website.

Your consent

By using our site, you agree to our websites' privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

Contact us

If you have any questions regarding this privacy policy, you can contact us at 514-922-5940.